This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us in any way, whether online or offline.

1. Information We Collect

We may collect personal information such as:

  • Name
  • Contact information (email, phone number, WhatsApp)
  • Team, company, or organization details (if relevant)
  • Messages or information you choose to share with us
  • Website interaction data (cookies, analytics)

2. How We Collect Information

We may collect information through:

  • Website forms or subscriptions
  • Social media ads and lead forms
  • Direct messages (WhatsApp, email, social media)
  • Business enquiries or sign-ups
  • Cookies and tracking technologies on our website

3. How We Use Your Information

Your information may be used for:

  • Responding to enquiries
  • Providing product or service information
  • Processing orders, quotations, or bookings
  • Customer support and follow-ups
  • Improving our marketing and services
  • Verifying eligibility for promotions or campaigns

We do not sell or share your personal data with unrelated third parties for their marketing purposes.

4. Data Protection & Security

We implement reasonable security measures to safeguard your personal information against:

  • Unauthorized access
  • Misuse or disclosure
  • Loss, alteration, or destruction

Only authorized personnel may access your data.

5. Legal Compliance

We handle personal information in accordance with applicable data protection laws and regulations.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes stated above, or
  • Meet legal and business requirements

7. Your Rights

You may request to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Request deletion of your information (where legally allowed)

To make such requests, please contact us using the details below.

8. Use of Advertising Platforms

When interacting with our ads:

  • Data may be processed to improve ad delivery and personalization
  • This follows each platform’s data policies and consent requirements

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Luna Studio
Email: lunastudiomiz@gmail.comEmail]
Phone/WhatsApp: +60 14-732 3612
Website: https://lunastudio.my/